End-User Computing Services 2025–2026 RadarView™

January, 2026

This RadarView™ helps enterprises shape their strategy for modernizing end-user computing (EUC) environments using comprehensive EUC services. It begins with a summary of key trends shaping the market’s supply side and continues with a detailed assessment of 29 providers delivering EUC modernization services. Each profile presents an overview of the service provider, its key IP assets, and a list of clients and partnerships, supported by select client case studies. Each profile concludes with analyst insights on the provider’s practice maturity and future-proofing, including the partner ecosystem and its investments and innovations.

Why read this RadarView?

This report provides critical insights into how service providers are transforming EUC strategies to meet growing enterprise demand. They are modernizing virtual desktop and cloud PC provisioning, while embedding agentic AI across device and asset life cycle management and remote end-user support services to automate workflows, enhance security, and optimize service delivery, achieving faster resolutions, higher self-service adoption, and reduced downtime. A must-read for decision-makers, this report enables benchmarking against best practices and aligning EUC modernization strategies with emerging opportunities.

The End-User Computing Services 2025–2026 RadarView™ highlights key supply-side trends shaping enterprise EUC environments and Avasant’s perspective on them. It helps organizations identify leading service providers for adopting and scaling EUC services. It also evaluates each provider’s technology capabilities and service delivery maturity, enabling enterprises to identify the right strategic partners for modernizing their EUC environments.

Featured providers

This RadarView includes a detailed analysis of the EUC service providers: Accenture, Atos, Birlasoft, Capgemini, Cognizant, Computacenter, Compucom, Dell Technologies, DXC Technology, Fujitsu, Genpact, Happiest Minds, HCLTech, HP, Infosys, Insight, ITC Infotech, Kyndryl, LTIMindtree, Microland, NTT DATA, Stefanini, TCS, Tech Mahindra, Unisys, UST, Wipro, YASH Technologies, and Zensar

Methodology

Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the two dimensions of practice maturity and future-proofing, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.

Table of contents

About the report (Page 3–5)

    • About the End-User Computing Services 2025–2026 RadarView
    • Key reports of Avasant’s EUC services research
    • Defining end-user computing services

Executive summary (Pages 6–11)

    • Avasant recognizes 29 top-tier providers supporting the enterprise adoption of end-user computing services
    • Provider comparison

Supply-side trends (Pages 12-16)

    • High-tech and manufacturing sectors lead EUC services revenue at 15% each, fueled by cloud adoption and extensive security needs
    • Nearly 50% of investments are concentrated in asset development and practice growth, followed by talent development
    • Gen AI and agentic AI are streamlining EUC operations to drive automation and improve service desk operations and device life cycle management

Service provider profiles (Pages 17–74)

    • Detailed profiles for Accenture, Atos, Birlasoft, Capgemini, Cognizant, Computacenter, Compucom, Dell Technologies, DXC Technology, Fujitsu, Genpact, Happiest Minds, HCLTech, HP, Infosys, Insight, ITC Infotech, Kyndryl, LTIMindtree, Microland, NTT DATA, Stefanini, TCS, Tech Mahindra, Unisys, UST, Wipro, YASH Technologies, and Zensar

Appendix (Pages 75–78)

    • RadarView assessment
    • Research methodology and coverage
    • Interpretation of classification

Key contacts (Page 79)


Read the Research Byte based on this report. Please refer to Avasant’s End-User Computing Services 2025 Market Insights™ for demand-side trends.

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DISCLAIMER:

Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.

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