Avasant HALO™ provides a data-based framework for determining where human expertise materially adds value, where AI can augment it, and where work can transition more substantially to AI-led execution, helping enterprises and service providers design stronger operating models and commercial structures.
AI creates extraordinary opportunities for productivity and scale, but maximizing automation is not the same as maximizing business value. In some activities, AI can take on a significant share of execution. In others, human expertise, judgment, creativity, relationships, and accountability remain central to the outcome.
HALO™ helps organizations determine where on that continuum each activity should sit, and how the Human-AI mix should evolve as AI capabilities advance.
Value peaks where humans and AI work together, and holds as transformation deepens. Select a scenario to trace its curve.Humans alone: value builds slowly, then cost climbs as the work scales.Humans + AI: the highest peak, and value holds as transformation deepens.AI alone: fast early gains, then revenue falls as judgment is removed.
Select a scenario
HALO™ combines Avasant’s proprietary process, performance, pricing, benchmarking, and market intelligence to evaluate work at the activity level and determine where humans and AI create the greatest value together.
Understand how work is performed
Break processes into the activities and tasks where work actually occurs, identifying the contribution of human expertise, technology, effort, dependencies, and outcomes.
Ground the opportunity in real-world data
Evaluate each activity against Avasant’s process, performance, productivity, and pricing intelligence, including benchmarking data spanning more than 40 industry verticals.
Determine the Human-AI Level
Assess where work should remain human-led, where AI should augment human performance, and where activities can transition toward greater AI-led execution.
Translate insight into action
Apply the Human-AI Level to operating-model design, productivity expectations, service delivery, benchmarking, deal economics, and commercial structures.
Avasant has invested extensively in developing and refining its benchmarking methodologies, process taxonomies, pricing intelligence, market research, and analytical capabilities across industries and service categories.
HALO™ brings these capabilities together to provide a stronger empirical foundation for Human-AI decision-making.
Avasant’s benchmarking data spans more than 40 industry verticals, providing context for productivity, cost, performance, and delivery expectations.
HALO™ is continuously refreshed through Avasant’s ongoing client engagements, benchmarking work, and market research.
HALO™ evaluates work at the level where Human-AI decisions can meaningfully be made, not through a single automation assumption applied across an entire function.
HALO™ helps determine the right role for humans and AI based on the nature of the work and the desired business outcome.
Human expertise is central to the outcome Best suited to activities where judgment, creativity, relationships, contextual understanding, or accountability materially influence value.
AI amplifies human performance
AI enhances productivity, analysis, insight, decision-making, or execution while humans remain integral to the process.
AI assumes a greater share of execution Activities can transition more substantially toward automated, agentic, or technology-led delivery, with appropriate human oversight.
Select a function to see where the dial sits.
Transactional Finance
AP, AR, journal entries, reconciliation
Dominant mode: AI-led with human oversight
Strategic Finance
FP&A, tax, treasury
Dominant mode: AI-augmented
Transactional HR
Blue-collar recruitment, HRIS, payroll
Dominant mode: AI-led with human oversight
Strategic HR
HR business partners, management recruiting, L&D
Dominant mode: Human-led with AI support
Tactical Procurement
Spot buy, variance analysis, PO creation
Dominant mode: AI-led with human oversight
Strategic Sourcing
Tech procurement, relationship management
Dominant mode: Human-led with AI support
Application Development
Build, test and release
Dominant mode: AI-augmented
Infrastructure Management
Operations, monitoring, service desk
Dominant mode: AI-led with human oversight
Illustrative examples presented at Avasant Partner Connect 2026. Actual Human-AI Levels vary by organization, process, operating environment, AI capabilities, and business objectives and are determined through Avasant engagements.
The shift toward AI-enabled delivery is also changing the economics of managed services.
Traditional commercial structures have often been built around labor, effort, and other inputs. As AI assumes a greater role in service delivery, enterprises and providers are increasingly exploring models tied more closely to consumption, productivity, performance, and outcomes.
For those models to work, both parties need credible baselines and a shared understanding of the value AI is expected to create.
HALO™ connects the proposed delivery model with benchmarks for cost, productivity, quality, and performance, helping clients and service providers establish:
Realistic productivity and savings expectations
Measurable performance baselines
Appropriate service-level and outcome definitions
Gainshare and incentive structures
Pricing mechanisms that reflect changes in delivery
Commercial terms aligned with measurable value
HALO™ brings together Avasant’s benchmarking methodologies, process taxonomies, market intelligence and analytics within its deal-making, benchmarking and advisory work.
Apply people where they contribute the greatest value while taking advantage of AI’s growing ability to automate, augment and scale work, with clear expectations for how value will be created, measured and shared.
Shape solutions, delivery models, productivity commitments and commercial structures around a fundamentally different combination of human and technology-enabled services.
Kevin S. Parikh, Chairman and CEO of Avasant, unveiled HALO™ at Avasant Partner Connect 2026 in Hollywood, California, as part of his keynote on the convergence of human and artificial intelligence and its implications for the next generation of enterprise services.
“The next generation of services will not be designed around people or technology independently. It will be built around the convergence of human and artificial intelligence.”
Kevin S. Parikh, Chairman and CEO, Avasant
Whether you are redesigning a service, shaping a new deal, benchmarking an existing environment, or evaluating the economics of AI-enabled delivery, HALO™ provides a fact-based foundation for determining how humans and AI should work together.
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