Procurement Is Shifting Toward Intelligent, Resilient Operations

New Procurement Business Process Transformation 2026 RadarView™ assesses 40 providers as enterprises prioritize AI-enabled risk sensing, intelligent automation, and strategic procurement capabilities.

LOS ANGELES, CA – September, 2026

Avasant, a leading management consulting and research firm, has released its Procurement Business Process Transformation 2026 RadarView™, highlighting a shift toward more autonomous, intelligence-led, and resilient procurement functions.

The report evaluates 40 procurement business process transformation service providers and examines how AI, analytics, continuous risk sensing, and evolving enterprise operating models are reshaping procurement services and the capabilities organizations seek from external partners.

Among the report’s key findings:

  • Procurement services are moving beyond execution support. Demand is expanding toward automation, analytics, and higher-value capabilities as enterprises seek greater resilience, intelligence, and agility across the source-to-pay life cycle.
  • AI-enabled capabilities are supporting provider growth and delivery expansion. Service providers continue to expand global delivery footprints, with investments in AI-enabled capabilities helping drive geographic growth.
  • Supply chain volatility is changing sourcing priorities. Enterprises are moving away from lowest-cost sourcing alone toward continuous, risk-based decision-making that can respond to uncertainty and emerging supply chain pressures.
  • Intelligence and controls are becoming essential to proactive procurement. Organizations are embedding intelligence and controls across procurement to identify risks before they become issues, while providers are differentiating through specialized expertise, intelligent automation, and flexible capabilities.

“Enterprises can no longer treat procurement resilience as reactive,” said Michael Wheeler, Partner at Avasant. “They need to build continuous risk sensing into their sourcing strategies, deploy proactive AI agents that can flag risk and leakage before it escalates, and tighten control over tail spend before it fragments.”

“Procurement providers are evolving into more strategic partners for their clients,” said Riya Arora, Lead Analyst at Avasant. “That shift is naturally driving more interest in outcome-based engagement, where success is measured by real business impact.”

Market Implications

The findings indicate that procurement is becoming a more strategic, intelligence-led function. Rather than focusing primarily on execution and cost management, enterprises are increasingly expected to build resilience and agility through automation, analytics, and continuous risk sensing across the source-to-pay life cycle.

As market uncertainty and supply chain volatility persist, organizations will need to strengthen risk-based decision-making, embed intelligence and controls into procurement processes, and assess partners for specialized expertise and flexible capabilities. Service providers, meanwhile, will need to demonstrate how AI-enabled automation and higher-value services can support measurable business outcomes.

Evaluating the evolving provider landscape

The Procurement Business Process Transformation 2026 RadarView™ assesses 40 service providers across two dimensions: practice maturity and future-proofing. Of these, Avasant recognized 24 providers that brought the most value to the market during the past 12 months.

The report recognizes providers across five categories:

  • Leaders: Accenture, Genpact, Infosys, TCS, and Wipro
  • Innovators: Capgemini, Cognizant, GEP, HCLTech, and IBM
  • Disruptors: Chain IQ, Deloitte, KPMG, PwC, and Tech Mahindra
  • Challengers: Corbus, Dragon Sourcing, Fullstep, Nexdigm, and ProcureAbility
  • Tech Pioneers: Coupa, Ivalua, Jaggaer, and SAP

The research provides detailed profiles of 24 service providers, including their solutions, offerings, and experience supporting procurement transformation. It helps enterprise decision-makers understand changing market dynamics, evaluate provider capabilities, and identify potential strategic partners.


Read the research:

Procurement Business Process Transformation 2026 RadarView™

Procurement Business Process Transformation 2026 Market Insights™


Media Contact

Shael Roopchand
Senior Director, Corporate Strategy
Avasant
Email: shael.roopchand@avasant.com
www.avasant.com

About Avasant

Avasant is a management consulting and research firm specializing in digital transformation, technology strategy, sourcing advisory, and business transformation. Through its consulting services, market intelligence, and proprietary research, Avasant helps organizations navigate emerging technologies, evaluate service providers, and achieve measurable business outcomes.

For more information, visit www.avasant.com.

CONTACT US

Welcome to Avasant
Welcome to Avasant

LOGIN

Login to get free content each month and build your personal library at Avasant.com

NEW TO AVASANT?