New Digital Masters Process Transformation 2026 RadarView™ recognizes 13 providers helping enterprises redesign business processes.
LOS ANGELES, CA – July, 2026
Avasant, a leading management consulting and research firm, has released its Digital Masters Process Transformation 2026 RadarView™, assessing partners that help enterprises modernize operations and scale digital delivery.
The year-long study assessed over 85 global technology service providers and recognized 13 across four categories: Leaders, Innovators, Disruptors, and Challengers.
Among the report’s key findings:
- Outsourcing relationships are becoming more outcome-focused. Enterprises are seeking AI partnerships tied to business results.
- Agentic AI is changing process delivery. Autonomous operations and orchestration platforms are taking a larger role in business process outsourcing.
- Commercial models are evolving with AI adoption. Outcome-based, gain-sharing, and consumption-based arrangements are gaining attention.
- Providers are expanding transformation capabilities. Investment priorities include industry-specific AI, research, acquisitions, and specialized talent.
These shifts are reshaping how enterprises select partners and structure transformation programs.
“The focus is shifting from cost efficiency to measurable business impact through outcome-led AI partnerships,” said Aditya Jain, Associate Research Director at Avasant.
The report helps buyers compare technology and delivery capabilities and identify partners for end-to-end process transformation.
The companion Digital Masters Process Transformation 2026 Market Insights™ examines demand-side developments.
Evaluating the evolving provider landscape
The Digital Masters Process Transformation 2026 RadarView™ evaluates business process transformation practice maturity, transformation execution, and future centricity. The methodology draws on provider input, focused briefings, public disclosures, and ongoing market interactions.
Its 13 profiles cover offerings, proprietary assets, representative clients, partnerships, and case studies to support enterprise partner selection.
Read the research:
Digital Masters Process Transformation 2026 RadarView™
Digital Masters Process Transformation 2026 Market Insights™
Media Contact
Shael Roopchand
Senior Director, Corporate Strategy
Avasant
Email: shael.roopchand@avasant.com
www.avasant.com