This report identifies key demand-side trends in the airline and airport industry that can help enterprises fine-tune their digital strategies. It also provides an overview of enterprise challenges in the airline and airport industry based on Avasant’s assessment.
Airlines and airport enterprises are investing in digital technologies to enhance customer experience and improve operational efficiency. Additionally, to meet the evolving demands of the market, the industry is embracing ESG measures across the value chain to achieve net-zero emissions and address customer preference for sustainable travel. Furthermore, emerging technologies, especially AI, cloud, and intelligent automation, are significantly instrumental in transforming the industry to offer self-help kiosks, modernize legacy IT infrastructure, and improve workforce efficiency by automating mundane tasks.
The Airlines and Airports Digital Services 2024 Market Insights™ aids enterprises in this sector in identifying important market trends and challenges for any digital project they participate in.
The industry insights presented in this report are based on our ongoing interactions with enterprise CXOs and other key executives; targeted discussions with service providers, subject matter experts, and Avasant Fellows; analyst insights from primary and secondary research; and lessons learned from consulting engagements.
About the report ( )
Executive summary (Pages 4–7)
Demand-side trends (Pages 8–13)
Key contacts (Page 15)
Read the Research Byte based on this report.
Please refer to Avasant’s Airlines and Airports Digital Services 2024 RadarView™ for demand side trends.
Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.
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