This RadarView™ helps enterprises reimagine their business road maps and streamline workflows using AI in their journey toward hyperconvergence. It offers a detailed assessment of 24 applied AI service providers. Each profile gives an overview of the service provider, its products and modules, and a list of clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, partner ecosystem, and investments and innovation.
Enterprise AI adoption is gaining momentum, with banking, manufacturing, telecom, and media driving nearly half of all initiatives. Organizations are primarily leveraging generative AI (Gen AI) to optimize business functions such as software development and customer engagement. About 80% of firms are pivoting toward a platform-based integration model, leveraging Gen AI through trusted ERP, CRM, and HCM systems. While interest in agentic AI is growing, production deployments remain limited, primarily due to unresolved governance and decision-making challenges.
The Applied AI Services 2024–2025 RadarView™ highlights key supply-side trends in the applied AI space and Avasant’s viewpoint on them. It aids companies in identifying top service providers to assist them in implementing AI solutions. It also offers an analysis of each service provider’s capabilities in technology and delivery support, enabling organizations to select the right strategic partners for their AI projects.
This RadarView includes a detailed analysis of the following applied AI service providers: Accenture, Atos Group, Birlasoft, Capgemini, Coforge, Cognizant, EXL, Genpact, HCLTech, IBM, Infosys, ITC Infotech, LTIMindtree, Mphasis, NTT DATA, Persistent Systems, Quantiphi, TCS, Tech Mahindra, Unisys, UST, Wipro, Xoriant, and Zensar.
Our evaluation is based on primary input from the service providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, partner ecosystem, and investments and innovation, leading to our recognition of those service providers that brought the most value to the market over the past 12 months.
About the report (Page 3)
Executive summary (Pages 4–9)
Supply-side trends (Pages 10–13)
Service provider profiles (Pages 14–62)
Appendix: About RadarView (Pages 63–66)
Key contacts (Page 67)
Read the Research Byte based on this report. Please refer to Avasant’s Applied AI Services 2024–2025 Market Insights™ for detailed insights on the enterprises and demand-side trends.
Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.
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