The business process outsourcing (BPO) sector of the Caribbean grew at an average rate of 17% from 2010 to 2015. Increasingly, international BPO companies are tapping into a young, cost-effective workforce that speaks four different languages on top of their mother tongues.
Technology today is nearly ubiquitous and still rapidly advancing. The possibilities with technology for not only our businesses, but for social good, are endless. However, organizations today are not able to purposefully harness the power of technology because they cannot break away from habitual and legacy processes. One might argue that enterprises have focused only on incremental gain to drive utility and revenue, forgoing opportunities which support those breakthrough innovations required to fundamentally transform and disrupt.
Intelligent Automation provides a powerful lever to rapidly improve business process performance while freeing up teams to focus on more value-adding activities. Establishing a successful automation program requires enterprises to identify the right processes for automation, driving cost savings, optimization, productivity, efficiency and business value.
As enterprises transition to cloud and integrate digital technologies to generate new revenue streams, there is no longer a secure perimeter and the data-centric security strategy has become critical.
Cybersecurity requires a coordinated strategy from enterprises and their service provider partners to be effectively proactive. Learn more in the full report.
Cybersecurity challenges continue to largely remain a pervasive issue despite high levels of enterprise adoption and spend. Learn more in the full report.
Monitoring and Evaluation (M&E) has been crucial for social sector projects where it is implemented with an intent to track project performance in achieving the intended outcomes. Operationally, the M&E process is often treated as part of support activities to the overall project delivery. Under this traditional approach, most of the M&E activities are around indicator selection to enable reporting per donor preferences.
Avasant’s comprehensive analysis of Cybersecurity adoption and revenue distribution across industries has revealed key insights. Learn more in the full report.
