Is Your Managed Services Contract Delivering Value?

The eSourcing Capability Model for Service Providers (eSCM-SP) acts as a guide for Sourcing Organizations to manage and reduce their risks and improve their capabilities across the entire sourcing life-cycle. The Model represents the best practices associated with successful sourcing relationships, addressing all the critical issues related to IT-enabled sourcing (eSourcing) for both outsourced and in-sourced (shared services) agreements.

Drivers of Change in Ethiopia – Growing the IT/BPO sector through leveraging ICT

The changing landscape of IT/BPO industry has led to the emergence of new locations in Africa. Among many African nations, Ethiopia is growing at the rate of more than 10% per annum and is likely to attain the middle-income status by 2025. Leveraging ICT with a focus on capacity building is catalyzing economic prosperity and creating sustainable employment opportunity in the country.

eSourcing Capability Model for Service Providers

The eSourcing Capability Model for Service Providers (eSCM-SP) acts as a guide for Sourcing Organizations to manage and reduce their risks and improve their capabilities across the entire sourcing life-cycle. The Model represents the best practices associated with successful sourcing relationships, addressing all the critical issues related to IT-enabled sourcing (eSourcing) for both outsourced and in-sourced (shared services) agreements.

Trends Likely to Impact Global Sourcing in 2013

Welcome 2013, a year we anticipate positive change in market dynamics of the global sourcing industry as the cloud of uncertainty around US Presidential Elections disperses, the US economy avoids the “fiscal cliff” and large number of outsourcing contracts come up for renewal and negotiations. While 2012 witnessed market uncertainties amid global financial crisis, this year we expect global investments to show an upward trend.

Proactive Players will benefit from Cloud Computing

Recent trends show that transition to a Cloud environment will eventually benefit the outsourcing industry. Both, Buyers and Providers of Outsourcing services will discover tremendous benefits. This article by Avasant Partner, Anupam Govil is featured in the digital issue of “Source Cloud – Guide to the impact of cloud computing on global sourcing of services” by Global Services Media in November 2012 issue.