Application Development Outsourcing Trends and Customer Experience 2012

March, 2012


As IT organizations renew capital spending, IT managers again will be faced with deciding whether to build internal development capabilities or outsource application development. This report will help IT managers understand how many organizations outsource application development, how much of the workload is typically outsourced, and what the cost and service experience is for companies that outsource this function. The study also assesses outsourcing by organization sector and size and the frequency and level of offshore outsourcing (19 pp., 14 figs.)
[Research Byte]