As the application portfolio grows, the ongoing support for those systems can become a burden on the IT organization, leaving little time for developing and implementing new systems. In response, a growing number of organizations see outsourcing application management as an attractive option. Still, we are a long way from eliminating application management entirely from the IT organization. (17pp, 7 figs)
[Research Byte]
Application Management Outsourcing Trends and Customer Experience 2022
August, 2022
$195.00
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