This RadarView™ is designed to inform enterprises about application management best practices and provide a relatively granular understanding of key service providers. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 33 providers offering application management services. Each profile provides an overview of the service provider, its key IP assets, and a list of clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity and future-proofing capabilities.
This report provides critical insights into the evolution of application management services. It examines which industries are driving demand, with telecom, media and entertainment, healthcare and life sciences, banking, and manufacturing showing strong adoption, while highlighting sectors taking a more cautious approach. The report also explores the growing use of hybrid pricing models that combine predictable baseline costs with variable components linked to automation and transformation outcomes. Additionally, it analyzes provider investment priorities, including reusable AI platforms, agentic AI accelerators, ecosystem alliances, and automation across application assessment, modernization, testing, operations, and governance. These findings will help enterprises and providers align their strategies for continuous modernization, application resilience, and increasingly autonomous operations, based on Avasant’s assessment.
The Application Management Services 2026 RadarView™ highlights key supply-side trends in the application management services space and Avasant’s viewpoint on them. It assesses service providers across practice maturity and future-proofing, including their technology capabilities, delivery strengths, proprietary assets, partnerships, and investments, helping enterprises identify strategic partners aligned with their application management priorities.
Avasant recognizes 33 top-tier providers supporting the enterprise adoption of application management services.
This RadarView includes a detailed analysis of the following application management service providers: Accenture, Atos, AWS, Birlasoft, Capgemini, Cognizant, Deloitte, DXC Technology, EY, Fujitsu, Genpact, Google, HCLTech, Hexaware, Hitachi Digital Services, IBM, Infosys, ITC Infotech, KPMG, Kyndryl, LTM, Microsoft, Mphasis, NTT DATA, Persistent Systems, PwC, ServiceNow, TCS, Tech Mahindra, Unisys, UST, Virtusa, and Wipro.
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, and Avasant’s ongoing market interactions. The assessment is across the two dimensions of practice maturity and future-proofing, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
About the report (Page 3)
Executive summary (Pages 6-11)
Supply-side trends (Pages 12–16)
Service provider profiles (Pages 17–81)
Appendix (Pages 82-85)
Key contacts (Page 86)
Read the Research Byte based on this report. Please refer to Avasant’s Application Management Services 2026 Market Insights™ for demand-side trends.
Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.
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