Business analysts as a percentage of the IT staff is on an overall upward trend, and we expect that trend to continue. The business analyst serves as a bridge between the IT organization and business users. It is a multifaceted function that is important for ensuring that IT application systems meet business objectives. In this study, we assess staffing levels for the business analyst using four metrics: business analysts as a percentage of the IT staff, business analysts as a percentage of the Application Group, applications per business analyst, and users per business analyst. We also present ratios by organization size and sector. (22 pp., 10 fig.)
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