This RadarView™ helps enterprises based in Canada craft a robust strategy based on regional outlook, best practices, and digital transformation. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 21 providers offering digital services in Canada. Each profile provides an overview of the service provider, its key digital solutions, and a list of representative clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, investments and innovation, and ecosystem development.
Why read this RadarView?
Canada’s accelerating digital transformation is driving enterprises to adopt AI, cloud, and data analytics to enhance operations and customer experiences. Service providers are playing a key role in this shift, modernizing enterprise operations through innovation-led delivery models and digital-first approaches. With over 56% of North America-headquartered GCC clients supported by service providers, firms are leveraging automation, application modernization, and data-driven decision-making to enhance business agility. Despite this momentum, over 75% of service providers continue to face internal resistance to digitalization and a persistent skills gap at the local level. To address these challenges, providers are investing in talent development, AI governance, and compliance frameworks. Together, these initiatives are fueling Canada’s vision of becoming a hub for sustainable, customer-centric, and innovation-driven digital growth.
The Canada Digital Services 2025–2026 RadarView™ highlights key supply-side trends in Canada and Avasant’s viewpoint on them. It helps Canada-based companies identify top service providers to support their digital transformation initiatives. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to identify the right strategic partners.
Featured providers
This RadarView includes a detailed analysis of the following service providers: Accenture, Adastra, Atos, Capgemini, CDW, CGI, Cognizant, Deloitte, DXC Technology, Fujitsu, HCLTech, IBM, Infosys, LTIMindtree, OnX, TCS, Tech Mahindra, TELUS Digital, UST, Virtusa, and Wipro.
Methodology
Our evaluation of service providers is based on primary inputs from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, investments and innovation, and ecosystem development, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
Table of contents
About the report (Page 3)
Executive summary (Pages 6–11)
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- Regional scope of the report
- Avasant recognizes 21 top-tier service providers supporting Canada in digital transformation
- Provider comparison
Supply-side trends (Pages 12–17)
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- Service providers in Canada are expanding digital offerings tailored to industry-specific clients, driving enterprise adoption of advanced technologies.
- Service providers are catalyzing productivity, customer experience, and compliance for Canadian enterprises through Gen AI solutions.
- Service providers are helping Canadian enterprises modernize their GCC operations through AI, cloud, data analytics, and innovation-led delivery models.
- Over 75% of the service providers are grappling with firms’ internal resistance to the digitalization journey and local skills gap while serving Canadian enterprises.
- Service providers are driving digital technology-led transformation to redefine customer experience for Canadian enterprises.
Service provider profiles (Pages 18–81)
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- Detailed profiles for Accenture, Adastra, Atos, Capgemini, CDW, CGI, Cognizant, Deloitte, DXC Technology, Fujitsu, HCLTech, IBM, Infosys, LTIMindtree, OnX, TCS, Tech Mahindra, TELUS Digital, UST, Virtusa, and Wipro.
Appendix (Pages 82–85)
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- RadarView assessment
- Research methodology and coverage
- Interpretation of classification
Key contacts (Page 86)
Read the Research Byte based on this report. Please refer to Avasant’s Canada Digital Services 2025–2026 Market Insights™ for demand-side trends.