Configuration Management Database ROI Requires Careful Implementation

February, 2008


All IT managers need up-to-date knowledge of organizational IT assets and resources. Yet, maintaining timely information on all IT assets, their configurations, and relationships can be a monumental task. One solution to this problem is the Configuration Management Database (CMDB). In this study, we examine adoption trends of CMDB solutions among small, medium, and large companies, as well as the return on investment (ROI) and total cost of ownership (TCO) experiences of the companies that have implemented these systems. We conclude with recommendations for companies considering implementing a CMDB solution. (4 pp., 4 figs.)
[Executive Summary]