Data center outsourcing remained relatively stable over the course of the recession, but now appears to be rising. As business growth resumes, IT organizations face decisions on how best to support that increased growth, including whether to upgrade infrastructure, turn to hosting service providers, or move some computing resources to the cloud. In this study, we provide IT executives with insight into how broadly and eagerly their peers are undertaking outsourcing as a data center strategy. We also examine the success rates that organizations are having with reducing cost and improving service through outsourcing the critical data center function. Finally, we show how these trends differ by organization size and sector. (18 pp., 8 fig.)
[Research Byte]
Data Center Outsourcing Trends and Customer Experience 2017
$195.00
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