Industries that can empower their customers, employees, and partners with realtime access to information are surging ahead of their competition. Such a trend is enforced by advances in Internet technology, the introduction of collaborative applications, and self-service applications such as those offered by brokerage firms and travel agencies. In the banking industry, the challenges for deploying self-service applications are more stringent than anywhere else, with uncompromising demands for reliability, security, and 24×7 access. Applications that can meet these needs in mission-critical production environments are vital to financial institutions around the globe.
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