In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. Small organizations benchmarks are in Chapter 3A, midsize organizations in Chapter 3B, large organizations in Chapter 3C, and very large organizations in Chapter 3D. These chapters use a three-year sample. There are 98 respondents in the small organization sample, 102 in the midsize sample, 65 in the large sample, and 40 in the very large sample. We define the size categories as follows:
- Small organizations have IT operational budgets of less than $10 million.
- Midsize organizations have IT operational budgets of $10 million to less than $100 million.
- Large organizations have IT operation budgets of $100 million to less than $500 million
- Very large organizations have IT operational budgets of $500 million or greater.
To avoid the problem of having very small organizations in our sample, we have excluded respondents with less than $50 million in annual revenue.
This year, to facilitate common definitions for IT cost data, we continue to align our metrics with the Technology Business Management (TBM) taxonomy. For more information, visit the TBM Council’s community website. (81 pp., 50 fig.)
[Full Study Description]