Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, jewelry, hardware, furniture, sports equipment, groceries, pharmaceuticals, and general merchandise. It includes department stores, fashion stores, furniture stores, pharmacies, convenience stores, sporting goods stores, and specialty retailers. We also include hospitality and consumer services in this sector. The 33 respondents in the sample range in size from about €55 million to over €80 billion in annual revenue. (55 pp., 32 fig.)
[Full Study Description]
European IT Spending and Staffing Benchmarks 2025/2026: Chapter 8: Retail
September, 2025
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