This RadarView aims to help freight and logistics enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 16 providers offering digital services in the freight and logistics industry. Each profile provides an overview of the service provider, its industry-specific solutions, a list of representative clients and partnerships, and brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, investments and innovation, and partner ecosystem.
Why read this RadarView?
Freight and logistics enterprises are defending margins by renegotiating contracts, adopting flexible analytics-driven pricing, diversifying revenue through the rail/air/sea mix, and expanding value-added services via digital platforms. They are tackling volatility with AI-powered scenario planning, while adding dynamic pricing engines and integrated cargo tracking for real-time control. To accelerate capability buildout, they are acquiring robotics, IoT cargo tracking, and advanced planning platforms. They are also strengthening sustainability and resilience through climate-scenario modeling, satellite/IoT monitoring, and disruption-risk analytics, while raising ESG targets with low-carbon fleets, renewable-energy warehousing, and supplier audits. Freight and logistics companies are redesigning networks around nearshoring corridors with alternative hubs and network optimization software, and orchestrating multimodal flows across air, trucking, and warehousing to capture growth on new trade lanes. They collaborate with service providers to drive digital transformation, which requires strong technological expertise and delivery capabilities.
The Freight and Logistics Digital Services 2025 RadarView™ highlights key supply-side trends in the freight and logistics industry and Avasant’s viewpoint on them. It aids companies in identifying top service providers to assist them in the digital transformation of their offerings for this sector. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to identify the right strategic partners.
Featured providers
This RadarView includes a detailed analysis of the following service providers: Accenture, Capgemini, Coforge, Cognizant, DXC Technology, HCLTech, Hitachi Digital Services, IBM, Infosys, Kyndryl, LTIMindtree, Mphasis, TCS, Tech Mahindra, Unisys, and Wipro.
Methodology
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, investments and innovation, and partner ecosystem, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
Table of contents
About the report (Page 3)
Executive summary (Pages 4–8)
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- Scope of coverage
- Avasant recognizes 16 top-tier providers supporting the freight and logistics industry in digital transformation
- Provider comparison
Supply-side trends (Pages 9–11)
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- Service providers are accelerating logistics modernization through AI, IoT/edge, digital twins, and intelligent automation
- Service providers are elevating trusted logistics through blockchain/eBL, cybersecurity, sustainability, and real-time customer visibility
Service provider profiles (Pages 12–60)
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- Detailed profiles for Accenture, Capgemini, Coforge, Cognizant, DXC Technology, HCLTech, Hitachi Digital Services, IBM, Infosys, Kyndryl, LTIMindtree, Mphasis, TCS, Tech Mahindra, Unisys, and Wipro.
Appendix (Pages 61–64)
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- RadarView assessment
- Research methodology and coverage
- Interpretation of classification
Key contacts (Page 65)
Read the Research Byte based on this report. Please refer to Avasant’s Freight and Logistics Digital Services 2025 Market Insights™ for demand-side trends.