This RadarView™ helps enterprises based in the Gulf Cooperation Council (GCC) Region craft a robust strategy based on regional outlook, best practices, and digital transformation. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 23 providers offering digital services in the GCC region. Each profile provides an overview of the service provider, its key digital solutions, and a list of representative clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, investments and innovation, and ecosystem development.
Why read this RadarView?
The GCC region is undergoing a dynamic economic transformation driven by strategic reforms, digital upskilling, and foreign direct investment (FDI). Regional governments are addressing talent gaps by fostering local expertise, while regulatory relaxations attract global technology enterprises and fuel growth. AI adoption, backed by Saudi Arabia and the UAE, is accelerating, positioning the region as a global leader. With rapid advancements in digital finance, while having sustainability at the core, regional firms are actively collaborating with service providers to develop innovative digital solutions, enhance efficiency, and manage costs.
The Gulf Cooperation Council (GCC) Region Digital Services 2025 RadarView™ highlights key supply-side trends in the GCC region and Avasant’s viewpoint on them. It aids the GCC region-based companies in identifying top service providers to assist them in their digital transformation initiatives. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to identify the right strategic partners.
Featured providers
This RadarView includes a detailed analysis of the following service providers: Accenture, Capgemini, Coforge, Cognizant, Core42, DXC, e& enterprise, Eviden | Atos, GBM, HCLTech, IBM, Infosys, Intertec Systems, ITC Infotech, LTIMindtree, Mphasis, Solutions by STC, Sutherland, TCS, Tech Mahindra, Virtusa, Wipro, and YASH Technologies.
Methodology
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, investments and innovation, and ecosystem development, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
Table of contents
About the report (Page 3)
Executive summary (Pages 4–10)
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- Regional scope of the report
- Avasant recognizes 23 top-tier service providers supporting the GCC region in digital transformation
- Provider comparison
Supply-side trends (Pages 11–17)
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- Telecom, banking, government, and the retail and CPG sectors are driving digital transformation in the GCC region
- Over 50% of the providers are grappling with long procurement cycles, low billing rates, and strict data residency mandates in the GCC region
- Over 67% of the providers in the GCC region are seeing Gen AI adoption, legacy modernization, and digital spend optimization as the top three opportunities
- Providers are expanding their digital capability presence in the GCC region by opening new delivery centers, innovation hubs, and sales offices
- Service providers are leading the charge in empowering local talent and advancing regional skill development in AI/Gen AI and cloud
- Providers are leveraging Gen AI to help regional enterprises with multilingual support, elevated customer experience, and improved efficiency
Service provider profiles (Pages 18–87)
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- Detailed profiles for Accenture, Capgemini, Coforge, Cognizant, Core42, DXC, e& enterprise, Eviden | Atos, GBM, HCLTech, IBM, Infosys, Intertec Systems, ITC Infotech, LTIMindtree, Mphasis, Solutions by STC, Sutherland, TCS, Tech Mahindra, Virtusa, Wipro, and YASH Technologies.
Appendix (Pages 88–91)
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- RadarView assessment
- Research methodology and coverage
- Interpretation of classification
Key contacts (Page 92)
Read the Research Byte based on this report. Please refer to Avasant’s Gulf Cooperation Council (GCC) Region Digital Services 2025 Market Insights™ for insights on the demand side trends.