This RadarView™ aims to help healthcare providers craft a robust strategy based on industry outlook, best practices, and digital transformation. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 23 providers offering digital services to healthcare providers. Each profile provides an overview of the service provider, its industry-specific solutions, a list of representative clients and partnerships, and brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, investments and innovation, and partner ecosystem.
Why read this RadarView?
Healthcare providers face growing challenges, including workforce shortages, clinician burnout, and shrinking margins, which strain operational efficiency and patient care coordination. The need for seamless data exchange across systems and regulatory compliance compounds these pressures. To overcome these issues, providers are accelerating their digital transformation through the use of AI, predictive analytics, and intelligent automation to streamline workflows, manage denials, and enhance financial resilience. Adoption of Fast Healthcare Interoperability Resources (FHIR)-based APIs, remote monitoring, and telehealth expands access to care and enables proactive health management beyond traditional settings. At the same time, healthcare global competency centers (GCCs) are evolving into innovation hubs focused on AI, data interoperability, and digital maturity, driving sustainable growth and innovation. Providers are also strengthening their cybersecurity and consent management systems to protect patient data while ensuring control, compliance, and trust in an increasingly digital healthcare environment.
The Healthcare Provider Digital Services 2025 RadarView™ highlights key supply-side trends in the healthcare provider space and Avasant’s viewpoint on them. It aids companies in identifying top service providers to assist in the digital transformation of their offerings for this sector. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to identify the right strategic partners.
Featured providers
This RadarView includes a detailed analysis of the following service providers: Accenture, Capgemini, Cognizant, DXC, Eviden, Genpact, Happiest Minds, HCLTech, Hitachi Digital Services, IBM, Infinite Computer Solutions, Infosys, Kyndryl, LTIMindtree, NTT DATA, Omega Healthcare, Optum, Persistent Systems, TCS, Tech Mahindra, UST, Virtusa, and Wipro.
Methodology
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, investments and innovation, and partner ecosystem, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
Table of contents
About the report (Pages 3–4)
Executive summary (Pages 5–11)
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- Definition and scope of healthcare provider digital services
- Avasant recognizes 23 top-tier providers supporting the healthcare provider industry in digital transformation
- Provider comparison
Supply-side trends (Pages 12–14)
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- Service providers are using emerging technologies to enable digital transformation across the healthcare provider space.
Service provider profiles (Pages 15–84)
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- Detailed profiles for Accenture, Capgemini, Cognizant, DXC, Eviden, Genpact, Happiest Minds, HCLTech, Hitachi Digital Services, IBM, Infinite Computer Solutions, Infosys, Kyndryl, LTIMindtree, NTT DATA, Omega Healthcare, Optum, Persistent Systems, TCS, Tech Mahindra, UST, Virtusa, and Wipro
Appendix (Pages 85–88)
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- RadarView assessment
- Research methodology and coverage
- Interpretation of classification
Key contacts (Page 89)
Read the Research Byte based on this report. Please refer to Avasant’s Healthcare Provider Digital Services 2025 Market Insights™ for demand-side trends.