The Human Cloud and the Cloud Infrastructure are defining a new alternative to the traditional BPO services in various key segments of work. It is fast changing the dynamics of how the BPO industry operates. Service providers, in order to differentiate and avoid the commoditization penalty, will need to invest in this trans-formative model to stay competitive. Buyers need to think differently and re-organize their service strategies to be able to benefit from this new paradigm. The Human Cloud services are only going to grow more sophisticated and will take up a significant portion of the BPO pie in the years to come.
How Human Cloud and Infrastructure Cloud are Changing the BPO Sector
Avasant's research and other publications are based on information from the best available sources and Avasant's independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.