The supply chain landscape is undergoing a transformative shift, propelled by the convergence of pandemic-induced disruptions, shipping challenges, geopolitical instabilities, and inflationary pressures. Traditionally linear and siloed supply chain operations, from sourcing and procurement to manufacturing, distribution, and disposition, are now being reimagined. Digitalization is the linchpin in this evolution, streamlining decision-making and optimizing processes to mitigate costs. Where cost-minimization in sourcing and distribution once reigned, the focus has pivoted to resilience, adaptability, and visibility have become critical priorities in navigating the complexities of today’s supply chain dynamics.
Both demand- and supply-side trends are covered in Supply Chain Operations Services Business Process Transformation 2024 Market Insights™ and Supply Chain Operations Services Business Process Transformation 2024 RadarView™ , respectively. These reports present a comprehensive study of supply chain operations services service providers and closely examine the market leaders, innovators, disruptors, and challengers.
Avasant evaluated 20 providers using three dimensions: practice maturity, domain ecosystem, and investments and innovation. Of these providers, we recognized 15 that brought the most value to the market over the past 12 months.
The RadarView™ recognizes platform providers in four categories:
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- Leaders: Accenture, Genpact, and TCS
- Innovators: HCLTech, IBM, Infosys, and Wipro
- Disruptors: Capgemini, Cognizant, GEP, Tech Mahindra, and WNS
- Challengers: Arvato, EXL, and Invensis
The following figure from the full report illustrates these categories:
The full report provides several findings and recommendations, including the following:
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- Enterprises are increasingly outsourcing strategic processes such as inventory management, leveraging service providers’ advanced analytics and integrated supply chain expertise.
- Outsourcing of logistics and compliance services continues to increase, with service providers using advanced technologies to optimize solutions for freight management, route optimization, and regulatory compliance.
- Service providers are employing IoT and cloud platforms to enhance visibility and agility in supply chain operations, which are crucial for fraud identification, knowledge management, and predictive analytics.
- Large enterprises are driving an increase in supply chain BPO services, with a significant rise in clients seeking tech-enabled, resilient supply chain solutions.
The RadarView™ also features detailed profiles of the top 15 service providers, including their solutions, offerings, and experience assisting enterprises in their supply chain operations services transformation journeys.
This Research Byte briefly overviews the Supply Chain Operations Services Business Process Transformation 2024 Market Insights™ and Supply Chain Operations Services Business Process Transformation 2024 RadarView™ .(click for pricing).