We were at Infor’s headquarters in New York City recently for Infor’s Innovation Summit, its annual event for industry analysts. It was a good two-day briefing, packed with a lot of information on Infor’s broad portfolio of products and its many new initiatives, along with access to all of its top executives.
One of our goals was to see what kind of progress Infor has been making on its CloudSuite program, and especially its UpgradeX initiative, which is aimed at upgrading Infor’s existing customer base to current versions deployed in the cloud. In our ERP selection consulting services at our sister consulting firm, Strativa, we often see Infor as the incumbent provider, so knowing the details of these offerings is important in understanding options for these clients going forward.
In summary, Infor’s CloudSuite and UpgradeX offerings have much to recommend them.
Nevertheless, Infor faces two challenges. First, it must convince a greater share of its 70,000 customers to sign up for UpgradeX. Then, if it does convince them, Infor will need to have the implementation resources trained and available to support those customer migrations.
Read more at: Infor ERP Customers and the UpgradeX Roadmap