IT Spending and Staffing Benchmarks 2020-2021: Chapter 1: Executive Summary

July, 2020


The Computer Economics IT Spending and Staffing Benchmarks study (the “ISS”), published annually since 1990, is the definitive source for IT spending and staffing benchmarks and IT performance statistics across multiple industries and government sectors.

Chapter 1 of our 2020/2021 IT Spending and Staffing Benchmarks study provides a detailed analysis of the major findings from this year’s study. It also describes the contents of the subsequent chapters, and gives detailed information about the demographics of the study participants and the survey methodology.  (69 pp. 17 fig.)

It also includes important, high-level IT spending and staffing ratios and trends, including metrics on IT spending as a percentage of revenue, IT spending per user, IT spending growth, IT capital budgets, IT spending priorities, and IT staff count changes.

Download a free copy of the 69-page Executive Summary (Chapter 1).