In the ever-evolving healthcare landscape, payors play a crucial role in managing costs and ensuring quality care. As the industry faces growing demands and technological advancements, healthcare payors must balance the need to improve service quality while remaining competitive. How are they achieving this? This report explores the key IT spending trends driving these transformative investments and their impact on the healthcare payor sector. It also draws on our latest benchmarking survey to offer essential metrics, identify major challenges, and present best practices and recommendations for maximizing IT value. Additionally, it analyzes the impact of IT spending on service quality and cost efficiency. (15 pp., 4 fig.)
IT Spending Trends in Healthcare Payors Sector 2024
June, 2024
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