IT Staffing Ratios, 2009: Benchmarking Metrics and Analysis for 15 Key IT Functions

May, 2009

This special publication bundles the entire collection of our reports on IT staffing ratios. The IT functions covered include IT management, project management, documentation and training, help desk, desktop support, business analysts, server support, network administration, applications development, ERP support, database administration, data warehouse/business intelligence, IT quality assurance, IT security, and web/e-commerce. This special collection is a valuable source of information for IT executives interested in benchmarking their staffing levels with those of similar organizations. (212 pp., 121 figs.)
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