This special publication bundles the entire collection of our reports on IT staffing ratios. The IT functions covered include IT management, project management, help desk, desktop support, business analysts, server support, network support, application developers, application maintenance, ERP support, database administration, data management, IT quality assurance, IT security, web/e-commerce and communication systems. This special collection is a valuable source of information for IT executives interested in benchmarking their staffing levels with those of similar organizations. (312 pp., 127 figs.)
IT Staffing Ratios: Benchmarking Metrics and Analysis for 16 Key IT Job Functions
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