While the Information Technology Infrastructure Library (ITIL) is nearly ubiquitous in Europe and in parts of Asia, it has only been since 2005 that ITIL has gained traction in the U.S. This article summarizes the current state of ITIL adoption in the U.S. and highlights the types of organizations that are adopting ITIL most quickly. We also provide recommendations for organizations interested in beginning the process of adopting ITIL best practices. (5 pp., 6 figs.)
ITIL Adoption Moves into U.S. Mainstream
July, 2007
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