Long-Term Trends in IT Staffing Ratios

March, 2006


Over the past decade, the mix of jobs in the typical IT department has been changing, in ways that are not commonly recognized. This article, based on 10 years of our IT staffing metrics, identifies those changes and their significance for the future of IT staffing. The following job categories are analyzed in terms of their current percentage in the typical IT organization and relative growth or decline over the past five and 10 year periods: Application Development, System Management, Network Administration, Database Administration, QA/QC, Help Desk & PC Support, Website Management, Computer Operations, Documentation/Training, Administration & Clerical, and IT Management. (8 pp., 3 figs.)
[Executive Summary]