Managing the Virtual Workforce, Ten Years Later (May 2002)

September, 2002


Ten years ago, organizations looked at telecommuting as a way to reduce cost, increase job satisfaction, and improve quality of life for employees. Today, telecommuting is part of the fabric that enables workers to collaborate across time, geography, and organizational structure. Further, since September 11, 2001, a virtual workforce is seen as a key enabler for continuous operations.