Global enterprises are navigating a complex macroeconomic environment shaped by inflation, tariffs, and geopolitical pressures while accelerating digital transformation. AI, cloud, and cybersecurity are central to enterprise strategies, with AI budgets shifting toward multi-agent systems, orchestration frameworks, and advanced automation. Organizations are looking to embrace outcome-led models, creating new roles, and recalibrating talent strategies. In response, service providers, known as Digital Masters, are pivoting their playbook around three pillars—AI-led innovation, specialized talent, and Global Competency Center (GCC) enablement. They are increasingly investing in proprietary AI assets, scaling talent-as-a-service models, and enabling end-to-end GCC transformation to drive innovation, efficiency, and resilience.
Avasant’s Digital Masters: Digital Technology Transformation 2025 Market Insights™ provides a peek into the latest enterprise trends, while the Digital Masters: Digital Technology Transformation 2025 RadarView™ provides service provider perspectives along with analyst insights.
This report is the culmination of a rigorous, year-long research initiative wherein we assessed over 69 global technology service providers across three dimensions:
Through a detailed assessment, we recognized 15 providers whose breadth and depth of capabilities allow them to fully support their clients’ digital transformation efforts.
The RadarView recognizes service providers in four categories:
The following figure from the full report illustrates these categories:
“Enterprises are navigating persistent inflation, tariffs, and geopolitical uncertainty while accelerating digital transformation,” said Anupam Govil, managing partner at Avasant. “Agentic AI has become the killer App of GenAI for enterprises, which is boosting adoption and real value generation.”
The full report provides several findings and recommendations, including the following:
“Digital Masters are at the forefront helping enterprises reshape strategies around AI-led innovation, specialized talent, and GCC enablement,” said Akshay Khanna, managing partner at Avasant. “By constantly investing in proprietary technology and AI assets, ecosystem and partnerships, vertical and domain expertise, they are leading enterprises in their journey to streamline operations, accelerate innovation, and build future-ready ecosystems.”
The Digital Masters: Digital Technology Transformation 2025 RadarView™ also features detailed profiles of the top 15 service providers, including their solutions, offerings, and experience assisting enterprises in their digital transformation journeys.
This Research Byte is a brief overview of Avasant’s Digital Masters: Digital Technology Transformation 2024 Market Insights™ and Digital Masters: Digital Technology Transformation 2024 RadarView™. (click for pricing.)
Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.
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