This RadarView helps enterprises define their approach to modernizing network infrastructure by utilizing network managed services. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 16 providers offering network modernization services. Each profile presents an overview of the service provider, its key IP assets, and a list of clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, partner ecosystem, and investments and innovations.
Why read this RadarView?
Network managed services enable enterprises with a comprehensive solution to optimize network infrastructure, enhance performance, and bolster security measures. These services encompass proactive monitoring, maintenance, configuration management, and troubleshooting across the network ecosystem. By leveraging expert guidance in network design, implementation, and optimization, enterprises streamline operations, reduce downtime, and mitigate risks. Service providers are facilitating seamless connectivity, ensuring compliance with industry standards, and empowering businesses to adapt to evolving technological landscapes.
The Network Managed Services 2023–2024 RadarView™ highlights key supply-side trends in the network space and Avasant’s viewpoint on them. It aids companies in identifying top service providers to assist them in adopting network managed services. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to identify the right strategic partners for modernizing their networks.
Featured providers
This RadarView includes a detailed analysis of the following network managed service providers: Capgemini, Colt Technology Services, Computacenter, DXC, HCLTech, Hughes Network Systems, Lumen Technologies, Microland, Orange Business, Red River, Tata Communications, TCS, Tech Mahindra, Telefonica, Verizon, and Wipro.
Methodology
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, partner ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
Table of contents
About the report (Page 3)
Executive summary (Pages 4–8)
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- Defining network managed services
- Avasant recognizes 16 top-tier providers offering network managed services
- Provider comparison
Supply-side trends (Pages 9–13)
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- Service providers are adopting a platform-led approach to deliver network managed services, integrating advanced AIOps capabilities.
- Partner ecosystems play a vital role in enabling network managed services.
- Fixed-price and output-based pricing models are being adopted in nearly 70% of client engagements.
- Nearly 75% of network service provider investments are dedicated toward asset and talent development.
Service provider profiles (Pages 14–46)
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- Detailed profiles for Capgemini, Colt Technology Services, Computacenter, DXC, HCLTech, Hughes Network Systems, Lumen Technologies, Microland, Orange Business, Red River, Tata Communications, TCS, Tech Mahindra, Telefonica, Verizon, and Wipro.
Appendix (Pages 47–50)
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- RadarView assessment
- Research methodology and coverage
- Interpretation of classification
Key contacts (Page 51)
Read the Research Byte based on this report.
Please refer to Avasant’s Network Managed Services 2023–2024 Market Insights™ for demand-side trends.
