This RadarView™ helps enterprises transform their HR functions through the adoption of the SAP SuccessFactors suite. It begins with a summary of key trends shaping the supply side of the market. It then continues with a detailed assessment of 19 providers offering SAP SuccessFactors services. Each profile provides an overview of the service provider, its key IP assets, a list of clients and partnerships, and brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, partner ecosystem, and investments and innovations.
Why read this RadarView?
Enterprises are leveraging SAP SuccessFactors to unify HR operations, improve workforce visibility, and align talent strategies with business goals. To meet evolving expectations, service providers are scaling certified talent pools and investing in accelerators that standardize deployments and reduce implementation risk. They are also adopting execution frameworks built around fixed-price models that align with business outcomes and ensure delivery consistency. Beyond core implementation, providers are expanding their portfolio with modular solutions and analytics-driven tools that address diverse deployment scenarios, while embedding automation, compliance, and reporting capabilities across the HR life cycle.
The SAP SuccessFactors Services 2025 RadarView™ highlights key supply-side trends in the SAP SuccessFactors services space and Avasant’s viewpoint. It aids companies in identifying top service providers to assist them in adopting SAP SuccessFactors. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to identify the right strategic partners for adopting SAP SuccessFactors.
Featured providers
This RadarView includes a detailed analysis of the following SAP SuccessFactors service providers: Accenture, Birlasoft, Capgemini, Cognizant, Deloitte, DXC Technology, Effective People, EPI-USE, Eviden, HCLTech, HR Path, IBM, Infosys, LTIMindtree, NTT DATA, SAP, SD Worx, TCS, and Wipro.
Methodology
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, partner ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
Table of contents
About the report (Page 3)
Executive summary (Pages 4–8)
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- Defining SAP SuccessFactors services
- Avasant recognizes 19 top-tier providers supporting the enterprise adoption of SAP SuccessFactors
- Provider comparison
Supply-side trends (Pages 9–12)
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- Service providers are prioritizing talent development and asset creation, with nearly 70% of planned investments earmarked for these areas.
- Fixed-price models are gaining traction and are used in 61% of engagements as service providers mature their execution frameworks.
- Service providers offer accelerators and preconfigured solutions across the value chain to accelerate implementation and optimize costs.
Service provider profiles (Pages 13–51)
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- Detailed profiles for Accenture, Birlasoft, Capgemini, Cognizant, Deloitte, DXC Technology, Effective People, EPI-USE, Eviden, HCLTech, HR Path, IBM, Infosys, LTIMindtree, NTT DATA, SAP, SD Worx, TCS, and Wipro.
Appendix (Pages 52–55)
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- RadarView assessment
- Research methodology and coverage
- Interpretation of classification
Key contacts (Page 56)
Read the Research Byte based on this report. Please refer to Avasant’s SAP SuccessFactors Services 2025 Market Insights™ for demand-side trends.