In todays fast-paced business world, leading organizations are shifting the way they conduct business in order to stay competitive. Key drivers such as customer experience, workforce value, risk control, and analytics are leading the shift from point automation practices to full-scale robotic process automation (RPA). As organizations invest in RPA, many business leaders struggle to develop the strategic foundations that enable seamless horizontal RPA across their organizations. One key enabler is the automation center of excellence (CoE).
This webinar was about solving Cross Functional RPA Scaling Issues with an Automation Center of Excellence, to learn how CoEs provide a foundation for scaling RPA.
How workforces are leveraging RPA as part of their digital transformation
Ways a center of excellence can help lay the foundation for RPA scalability
Key components of an automation center of excellence including the people and process components