This report provides enterprises with a view of the supply chain operations landscape. It begins with a summary of key enterprise and outsourcing trends and identifies the right service providers that can engage with companies to reshape their supply chain operations services. We continue with a detailed assessment of 21 service providers offering supply chain operations process transformation services. Each profile provides an overview of the service provider, its key IPs and assets, a list of representative clients and partnerships, and brief case studies. Each profile concludes with analyst insights on the provider’s practice maturity, domain ecosystem, and investments and innovation.
Supply chain operations are entering a new phase of evolution as enterprises move beyond isolated digital initiatives toward more integrated, resilient, and intelligence-led operating models. Demand is increasingly centered on execution agility, visibility, and automation, prompting providers to expand capabilities across planning, fulfillment, and orchestration. At the same time, enterprises are seeking commercial models that balance flexibility with measurable business outcomes, while investments in AI platforms, digital talent, and industry-specific transformation capabilities continue to rise. Providers are also embedding AI and agentic technologies deeper into supply chain workflows, enabling more proactive, adaptive, and autonomous operations across increasingly complex global ecosystems.
The Supply Chain Operations Business Process Transformation 2026 RadarView™ aids companies in identifying top service providers to transform their supply chain operations services. It also analyzes each service provider’s technology and delivery support capabilities, enabling organizations to identify the right strategic partners for their supply chain operations transformation.
This RadarView includes a detailed analysis of the following service providers offering supply chain operations transformation services: Accenture, Arvato, Blue Yonder, Capgemini, Cognizant, EXL, EY, Genpact, GEP, HCLTech, IBM, Infosys, Kinaxis, Manhattan Associates, Oracle, PwC, Sutherland, TCS, Tech Mahindra, UST, and Wipro.
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, domain ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
About the report (Pages 3–5)
Executive summary (Pages 6–11)
Supply-side trends (Pages 12–18)
Service provider profiles (Pages 19–57)
RadarView overview (Pages 58–61)
Key contacts (Page 62)
Read the Research Byte based on this report. Please refer to Avasant’s Supply Chain Operations Business Process Transformation 2026 Market Insights™ for detailed insights on demand-side trends.
Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.
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