Tech-enabled Sustainability Services 2023–2024 RadarView™

November, 2023


Report Summary

This RadarView helps enterprises integrate ESG into their core business operations using tech-enabled services in their journey toward sustainability. It offers a detailed assessment of 18 tech-enabled sustainability service providers. Each profile gives an overview of the service provider, its products and modules, and a list of clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, partner ecosystem, and investments and innovation.

Why read this RadarView?

Enterprises are integrating sustainability into core business operations due to increased regulatory disclosure requirements and pressure from internal and external stakeholders. Manufacturing, BFSI, retail and CPG, and utilities and resources industries are leading the adoption of sustainability services through projects in green IT, green financing, and sustainable product design. While cloud and automation have found their way into production sustainability projects, enterprises are still gauging the effectiveness of next-generation technologies such as Gen AI for tackling sustainability challenges.

The highlights key supply-side trends in the tech-enabled sustainability services space and Avasant’s viewpoint on them. It aids companies in identifying top service providers to assist them in implementing tech-enabled sustainability services solutions. It also analyzes each service provider’s technology and delivery support capabilities, enabling organizations to select the right strategic partners for tech-enabled sustainability services.

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Featured providers

This RadarView includes a detailed analysis of the following service providers: Accenture, Atos, Birlasoft, Capgemini, CGI, Cognizant, HCLTech, IBM, Infosys, ITC Infotech, LTIMindtree, NTT DATA, PwC, TCS, Tech Mahindra, UST, Virtusa, and Wipro.


Our evaluation of service providers is based on primary inputs from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, investments and innovation, and partner ecosystem, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.

Table of contents

About the report (Page 3)

Executive summary (Pages 4–8)

    • Defining tech-enabled sustainability services scope
    • Avasant recognizes 18 top-tier providers supporting the enterprise adoption of tech-enabled sustainability services
    • Provider comparison

Supply-side trends (Pages 9–13)

    • Service provider revenue from sustainability services gets a boost driven by retail and CPG, manufacturing, and BFSI industries
    • Service providers are focusing on enhancing both technological and human assets to scale their sustainability practice
    • Service providers are accelerating hiring and upskilling to cater to increased enterprise demand for sustainability services
    • Service providers are also focusing on proprietary asset development to cater to heightened enterprise demand

Service provider profiles (Pages 1450)

    • Detailed profiles for Accenture, Atos, Birlasoft, Capgemini, CGI, Cognizant, HCLTech, IBM, Infosys, ITC Infotech, LTIMindtree, NTT DATA, PwC, TCS, Tech Mahindra, UST, Virtusa, and Wipro.

Appendix (Pages 51–54)

    • Research methodology and coverage
    • RadarView assessment
    • Interpretation of classification

Key contacts (Page 55)

Read the Research Byte based on this report.

Please refer to Avasant’s Tech-enabled Sustainability Services 2023-2024 Market Insights™ for demand side trends.