Technology Trends 2019

February, 2019


This major study provides insight into the customer experience and adoption rates for 15 technologies that are top-of-mind for IT leaders. The study also delves into satisfaction of the customer experience and the specific types of solutions under consideration. With this information business leaders are in a better position to assess the potential risks and rewards of each of these technologies. They also can gain insight into just how aggressively competitors and peers are making these investments. Forward looking, we also explore 18 future and early adopter technologies along with level of awareness and adoption (141 pp., 113 figs.)
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