Telehealth Services Platform 2023–2024 RadarView Scan™

February, 2024

$2,950.00

Report Summary

This RadarView Scan provides key information on selected vendors offering telehealth services platforms. The report begins with the definition and scope of the telehealth services platform. It then highlights the capabilities of the vendors offering telehealth services platforms for enterprises.

Each profile provides an overview of the vendor, the solutions and capabilities developed, and the business challenges it has solved for enterprises, along with key developments made around the telehealth services platform.

Why read this RadarView Scan?

Due to a shift in demographics, the COVID-19 pandemic, and rising chronic diseases in the last few years, the demand for healthcare services has been increasing. In response to these evolving needs, healthcare providers are embracing technology-driven telehealth service platforms. The platforms facilitate comprehensive remote medical interactions with features such as appointment scheduling, remote consultation, virtual waiting rooms, electronic health record (EHR) integration, and integrated medical device support for remote monitoring to deliver cost-effective and readily available 24/7 virtual care services.

This RadarView Scan identifies the key vendors offering telehealth services platforms and provides a comprehensive view of their capabilities.

The following figure from the full report gives an overview of the vendor assessment:

MoneyShot2 Telehealth platform 1030x687 - Telehealth Services Platform 2023–2024 RadarView Scan™

Featured providers

This RadarView Scan includes an analysis of the telehealth services platform vendors Access Telecare, AMD Global Telemedicine, Amwell, eVisit, Teladoc Health, and Vidyo.

Methodology

The insights and analysis presented are based on our ongoing interactions with senior executives, vendors, subject matter experts, and Avasant Fellows, along with lessons learned from consulting engagements.

Our evaluation of vendors is based on public disclosures, case studies, product sheets, executive interviews, and our ongoing market interactions. The assessment is for the capabilities of implementing telehealth services platforms across enterprises, leading to our recognition of vendors that have brought the most value to the market.

Table of contents

About the report (Page 3)

Executive summary (Pages 45)

    • Defining telehealth services platforms

Lay of the land (Pages 6–8)

    • Telehealth platform vendors are utilizing emerging technologies to enhance their offerings and improve end-user experiences
    • Healthcare providers are increasingly implementing telehealth platforms to offer virtual care and improve patient satisfaction

Research methodology and coverage (Pages 9–13)

Vendor assessment (Pages 14–15)

    • Assessment of telehealth services platform vendors

Vendor profiles (Pages 16–22)

    • Detailed profiles for the following telehealth services platform vendors: Access Telecare, AMD Global Telemedicine, Amwell, eVisit, Teladoc Health, and Vidyo

Key contacts (Page 24)