Moore’s law, most visibly observed in PCs and servers, has also quietly transformed the mainframe world. Its stellar price/performance consequence has reduced the ability of companies like IBM to provide labor-intensive services such as on-site sales and support; it also imposes economic disincentives to offer small machines, since they cost as much as large systems to build and supportâyet market forces dictate that they sell cheaper and thus cannot carry overhead and staffing burdens enjoyed in the past.
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