This study shows that early adopters are achieving positive results with unified communications, both in return on investment (ROI) and total cost of ownership (TCO). Risk appears low, due to predictable costs. While this technology is still early in its adoption cycle, our research points to rising interest. This article assesses the growth in unified communications by analyzing current adoption and investment activity and provides a view of the ROI and TCO experienced by adopters. We also examine adoption and investment rates by organization size and sector. (13 pp., 7 figs.)
[Research Byte]
Unified Communications Adoption and Experience
August, 2011
$195.00
Related Reports
DISCLAIMER:
Avasant's research and other publications are based on information from the best available sources and Avasant's independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.