Unified Communications Adoption Trends and Economic Experience

September, 2011


In this report, Constellation Research Group analyst Elizabeth Herrell, an expert in business communication technology, assesses trends in unified communications. Herrell presents current data on worldwide enterprise adoption of this multifaceted technology by global region, sector, and organization size along with the economic experience of enterprise adopters. In her analysis of the latest Computer Economics survey data, Herrell presents her predications on near-term technology trends and gives IT executives advice on planning and implementing solutions in this rapidly advancing technology area. (16 pp., 10 figs.)
[Research Byte]