Veeva Services 2025 RadarView™

April, 2025

Report Summary

This RadarView™ is designed to support life sciences organizations in developing a clear approach to working with Veeva, based on current industry trends, implementation practices, and the broader Veeva ecosystem. The report begins with an overview of key developments shaping the provider landscape for Veeva-related services. This is followed by a detailed evaluation of 11 service providers that support Veeva platforms within the life sciences sector. Each profile outlines the provider’s experience with Veeva, relevant life sciences solutions, key clients and partnerships, and selected project examples. It also includes observations on the provider’s capabilities in terms of Veeva practice maturity, investment in Veeva-related initiatives, and the strength of its partner network.

Why read this RadarView?

The life sciences industry is increasing its investments in technologies such as generative AI, analytics, automation, and cybersecurity, which are influencing how Veeva’s products are utilized. Improving R&D remains a major focus, with tools like Veeva Vault Clinical and RIM helping streamline clinical and regulatory processes for faster treatment delivery. Furthermore, advancements in genomics and personalized medicine require more flexible and integrated systems, and Veeva’s Development Cloud can support these evolving needs. In commercial operations, tools like Veeva CRM and Vault PromoMats are being employed to enhance how companies manage sales, marketing, and content to better reach and assist healthcare professionals. To navigate these changes, many life sciences companies collaborate with Veeva service providers who possess the technical expertise and experience required to implement and effectively support these tools.

The Veeva Services 2025 RadarView™ highlights key supply-side trends in the life sciences industry and Avasant’s viewpoint. It aids companies in identifying top service providers to assist them in the digital transformation of their offerings for this sector. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to identify the right strategic partners.

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Featured providers

This RadarView includes a detailed analysis of the following service providers: Accenture, Cognizant, Daquma, HCLTech, Indegene, Infosys, LTIMindtree, NNIT, TCS, Tech Mahindra, and Zensar.

Methodology

Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, partner ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.

Table of contents

About the report (Page 3)

Executive summary (Pages 4–9)

    • Scope of coverage
    • Key life sciences trends shaping the Veeva market
    • Avasant recognizes 11 top-tier service providers supporting the digital transformation of life sciences enterprises
    • Provider comparison

Supply-side trends (Pages 10–12)

    • Service providers are using emerging technologies to enable digital transformation across the life sciences industry

Service provider profiles (Pages 13–35)

    • Detailed profiles for Accenture, Cognizant, Daquma, HCLTech, Indegene, Infosys, LTIMindtree, NNIT, TCS, Tech Mahindra, and Zensar.

Appendix (Pages 36–39)

    • RadarView assessment
    • Research methodology and coverage
    • Interpretation of classification

Key contacts (Page 40)


Read the Research Byte based on this report. Please refer to Avasant’s Veeva Services 2025 Market Insights™ for demand-side trends.