SAP SuccessFactors Services 2024 Market Insights™

April, 2024

This report identifies key demand-side trends in the SAP SuccessFactors services space, helping enterprises define their strategy for SAP SuccessFactors adoption. It also provides an overview of enterprise challenges in the SAP SuccessFactors services space based on Avasant’s assessment.

Why read this Market Insights?

A fragmented HR technology landscape with multiple HR applications presents critical challenges, including process bottlenecks, complex approval workflows, lack of workforce data standardization, inefficient HR reporting and compliance, and inconsistent employee experience. Organizations are transitioning to a consolidated workforce and payroll management system powered by SAP SuccessFactors to enable efficient HR processes and informed decisions. They also leverage niche solutions from technology partners to address business challenges in key areas, including time and attendance management, talent management, payroll processing, content management, and employee sentiment analysis.

The SAP SuccessFactors Services 2024 Market Insights™ aids enterprises in identifying important market trends and challenges for any SAP SuccessFactors migration journey that they take part in.

Methodology

The industry insights presented in this report are based on our ongoing interactions with enterprise CXOs and other key executives; targeted discussions with service providers, subject matter experts, and Avasant Fellows; analyst insights from primary and secondary research; and lessons learned from consulting engagements.

Table of contents

About the report (Page 3)

Executive summary (Pages 4–7)

    • Defining SAP SuccessFactors services
    • Key enterprise SAP SuccessFactors services trends shaping the market
    • Avasant recognizes 23 top-tier providers supporting the enterprise adoption of SAP SuccessFactors

Demand-side trends (Pages 8–12)

    • Utilities, manufacturing, and retail industries account for about 60% of SAP SuccessFactors services demand.
    • SAP SuccessFactors adoption drives efficiency gains in HR processes and improves HR data visibility for enterprises.
    • Preconfigured solutions continue to find traction among customers to reduce time to market.
    • Integrating specialized partner solutions helps organizations address key use cases in HR and payroll transformations.

Key contacts (Page 13)


Read the Research Byte based on this report.

Please refer to Avasant’s SAP SuccessFactors Services 2024 RadarView™ for detailed insights on the service providers and supply-side trends.


 

 

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DISCLAIMER:

Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.

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