This RadarView helps enterprises transform their HR functions through the adoption of the SAP SuccessFactors suite. It begins with a summary of key trends shaping the supply side of the market. It then continues with a detailed assessment of 23 providers offering SAP SuccessFactors services. Each profile provides an overview of the service provider, its key IP assets, a list of clients and partnerships, and brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, partner ecosystem, and investments and innovations.
SAP SuccessFactors adoption helps organizations consolidate HR processes, promote consistent employee experience, and implement data-driven HR operations by unifying workforce data across business units. To help clients further enhance value from SAP SuccessFactors implementation, service providers are using generative AI to solve use cases in key areas, such as recruitment automation and personalized employee communication. This is in addition to their tools and accelerators that expedite implementation through standardized HR and payroll management processes, industry-specific configurations, and data migration capabilities from legacy systems.
The SAP SuccessFactors Services 2024 RadarView™ highlights key supply-side trends in the SAP SuccessFactors services space and Avasant’s viewpoint. It aids companies in identifying top service providers to assist them in adopting SAP SuccessFactors. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to identify the right strategic partners for adopting SAP SuccessFactors.

This RadarView includes a detailed analysis of the following SAP SuccessFactors service providers: Accenture, AspireHR, Birlasoft, Capgemini, Cognizant, Deloitte, DXC Technology, Effective People, EPI-USE, Eviden, HCLTech, HR Path, IBM, Infosys, LTIMindtree, NTT DATA, PwC, SAP, TCS, Tech Mahindra, The Silicon Partners, Veritas Prime, and Wipro.
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, partner ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
About the report (Page 3)
Executive summary (Pages 4–9)
Supply-side trends (Pages 10–14)
Service provider profiles (Pages 15–61)
Appendix (Pages 62–65)
Key contacts (Page 66)
Read the Research Byte based on this report.
Please refer to Avasant’s SAP SuccessFactors Services 2024 Market Insights™ for demand-side trends.
Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.
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