Blockchain: Building Trust in the New Normal
During the pandemic, organizations slowed their blockchain investments as they gave top priority to business continuity, remote and hybrid work, cybersecurity, and digital transformation. Now, however, as we emerge from the pandemic, organizations are showing renewed interest in blockchain, especially around new use cases in the medical supply chain, healthcare surveillance, and procurement optimization. These emerging trends, and others, are covered in Avasant’s Blockchain Services 2021–2022 RadarView™.
Embracing Digital First to Transform Customer Service
The global contact center outsourcing services industry grew 15% between 2020 and 2021. Lockdowns and social distancing made it difficult for enterprises to keep their contact centers operating at capacity, and outsourcing closed the gap. The pandemic has changed customer expectations, and customer service is becoming omnichannel and cloud-based. Contact centers are adopting hybrid work and using a contact-center-as-a-service (CCaaS) model to maintain business continuity and prepare for future disruption. These emerging trends are covered in Avasant’s Contact Center Business Process Transformation 2021– 2022 RadarView™.
Accelerating Cloud Migration for a Post-COVID World Presented in Collaboration with HCL and Intel
Cloud computing is an essential foundation for digital transformation, a key success differentiator in the post-COVID world.
Avasant’s GCC Region Digital Services 2020-2021 RadarView™ recognizes The Top-tier Service Providers Expediting Digitalization In The GCC Region
Avasant today unveiled its RadarView™ market assessment covering the Digital Services space for Gulf Cooperation Council (GCC) region. The RadarView™ report recognizes the top 14 providers supporting the GCC region in digital transformation. These 14 providers have shown mature capabilities and consistent growth in their service offerings. Providers have been assessed across three key dimensions – practice maturity, investments and innovation, and ecosystem development.
DIGITAL MASTERS 2020 RADARVIEW™
Avasant has unveiled Digital Masters 2020 RadarView™, its flagship report that recognizes 17 leading service providers who are breaking new ground in enabling enterprise-wide digital transformation.
Avasant’s SD-WAN Managed Services 2020 RadarView™ Recognizes Key Service Providers Enabling Secured And Hybrid Networks In Global Enterprises
Avasant has unveiled SD-WAN Managed Services 2020 RadarView™, its flagship report that recognizes 27 leading service providers as having brought the most value to the market over the past 12 months. Avasant evaluated over 36 providers using three key dimensions: Practice maturity, partnership ecosystem, and investment, and innovation.
Avasant’s RadarView™ Recognizes the Most Innovative Service Providers Enabling Enterprise Adoption of IoT (Internet of Things)
The past year has seen a proliferation of IoT projects that are generating new value for both enterprises and governments. This is expected to continue as technologies that rely on rapid data collection from IoT devices, such as real-time analytics and artificial intelligence, become more mainstream.
Avasant’s RadarView™ Heralds the Rapid Proliferation of AI-led Business Transformation
With the rapid evolution of cognitive technologies and compatible AI & Advanced Analytics solutions, enterprises are beginning to see real business value. AI solutions have become enterprise-grade, and are being implemented to drive actionable insights, recommendation engines, autonomic actions, fraud prevention, personalization and a whole host of other functions.
Avasant’s RadarView™ forecasts explosive growth in Enterprise CyberSecurity for the Most Innovative Service Providers
Avasant unveiled its second edition of RadarView™ market assessment for Cybersecurity Services. The RadarView™ report covers the top 28 service providers that have shown mature capabilities, future-aligned investments and innovations, and consistent growth in their Cybersecurity offerings.
Avasant’s RadarView™ Recognizes the Top-Tier Providers Driving Digital Transformation in the Life Sciences industry
Avasant unveiled its Life Sciences Digital Services RadarView™ 2020-2021, a pioneering market assessment report that recognizes the top 18 providers for digital transformation in life sciences Industry. These 18 providers have shown mature capabilities and consistent growth in their life sciences digital service offerings and have been assessed across three key dimensions – practice maturity, investments & innovation, and ecosystem development.
