Leveraging IT-BPO Convergence for Enterprise Digital Transformation
How can companies reinvent their partnerships with service providers for effective collaboration and co-innovation, leading to digital transformation?
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Caribbean Calling: The Region Consolidates its Strengths in Business Process Outsourcing
The business process outsourcing (BPO) sector of the Caribbean grew at an average rate of 17% from 2010 to 2015. Increasingly, international BPO companies are tapping into a young, cost-effective workforce that speaks four different languages on top of their mother tongues.
