This RadarView aims to help Canadian enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 16 providers offering digital services in the Canadian region. Each profile provides an overview of the service provider, its key offerings, a list of representative clients and partnerships, and brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, ecosystem development, and investments and innovation.
Canadian enterprises are embracing digital transformation initiatives to optimize their solutions and achieve sustainability goals, with government support fueling their efforts. Upgrading operations using cutting-edge technologies, such as AI and cloud, enables them to streamline processes, leading to higher revenue growth, improved cost savings, and enhanced customer experience. They collaborate with service providers through strategic partnerships to facilitate faster technology integration, drive innovation, and stay ahead in the competitive landscape. Technological integration in their operations allows for enhanced automation, improved efficiency, and the ability to deliver personalized customer experiences.
The Canada Digital and IT Services 2023–2024 RadarView™ highlights key supply-side trends in Canada and Avasant’s viewpoint on them. It aids companies in identifying top service providers to assist them in the digital transformation. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to identify the right strategic partners.
This RadarView includes a detailed analysis of the following service providers: Accenture, Adastra, Atos, Capgemini, CGI, Compucom, Fujitsu, HCLTech, IBM, Infosys, LTIMindtree, Mphasis, TCS, TELUS International, Virtusa, and Wipro.
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, investments and innovation, and ecosystem development, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
About the report (Page 3)
Executive summary (Pages 4–8)
Supply-side trends (Pages 9–11)
Service provider profiles (Pages 12–60)
Detailed profiles for Accenture, Adastra, Atos, Capgemini, CGI, Compucom, Fujitsu, HCLTech, IBM, Infosys, LTIMindtree, Mphasis, TCS, TELUS International, Virtusa, and Wipro.
Appendix (Pages 61–64)
Key contacts (Page 66)
Read the Research Byte based on this report.
Please refer to Avasant’s Canada Digital and IT Services 2023–2024 Market Insights™ for demand-side trends.
Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.
Login to get free content each month and build your personal library at Avasant.com
