This report helps CPG companies craft a robust strategy based on industry outlook, best practices, and digital transformation. It begins with a summary of key trends shaping the consumer goods market and Avasant’s viewpoint on the direction of the industry over the next 18 to 24 months.
We continue with a detailed assessment of 20 leading service providers. Each profile provides an overview of the service provider, its industry-specific solutions, and a list of representative clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, investments and innovation, and partner ecosystem. The report can aid businesses in identifying the right partners and service providers to support their digital transformation journeys.
CPG manufacturers have recently enjoyed boom times resulting from the increase in consumer spending since the start of the pandemic. However, they now anticipate shrinking profit margins due to higher inflation and supply chain disruptions. In response, they are investing in digital technologies to meet these challenges, collaborating with service providers for digital transformation to take advantage of their strong domain and technical experience.
This RadarView includes an analysis of the following service providers in the CPG digital services space: Accenture, Atos, Capgemini, Cognizant, DXC, EPAM, Fujitsu, Genpact, HCLTech, IBM, Infosys, ITC Infotech, Kyndryl, LTIMindtree, Softtek, TCS, Tech Mahindra, UST, Wipro, and Zensar.
The industry insights and recommendations presented are based on our ongoing interactions with senior executives, vendors, subject matter experts, and Avasant Fellows, along with lessons learned from consulting engagements.
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, investments and innovation, and partner ecosystem, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
About the report (Page 3)
Scope of the report (Pages 4–5)
Executive summary (Pages 6–8)
Enterprise trends (Pages 9–15)
Service provider trends (Pages 16-18)
RadarView overview (Pages 19–24)
Service provider profiles (Pages 25–85)
Read the Research Byte based on this report.
Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.
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