In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. Small organizations benchmarks are in Chapter 3A, midsize organizations in Chapter 3B, large organizations in Chapter 3C, and very large organizations in Chapter 3D. There are 66 respondents in the small organization sample, 73 in the midsize sample, 86 in the large sample, and 84 in the very large sample. We define the size categories as follows:
To avoid the problem of having very small organizations in our sample, we have excluded respondents with less than $50 million in annual revenue.
This year, to facilitate common definitions for IT cost data, we continue to align our metrics with the Technology Business Management (TBM) taxonomy. For more information, visit the TBM Council’s community website.
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